1. You can ask for a refund or free replacement against any of your order within 7 days of its date of delivery, provided that the products are found to be defective or damaged.
2. All refunds will be credited or issued as store coupon codes which you can use for your future orders.
3. For any other questions or queries regarding this, kindly write to us at support@outfithood.in
How long the refund procedure takes?
1. The refund procedure will be initiated within 24-48 hours once we receive your product. Once initiated, the store coupon code will be provided within 24 hours which can be used to place new orders.
I haven’t received my refund yet. What should I do?
1. We update our customers through emails once we initiated the refund procedure.
2. If our last email states that we have initiated the refund procedure, kindly wait for the process to complete.
3. For queries, you can write to us at support@outfithood.in
*Return, refund & replacement requests must be sent within 7 days from the delivery date. All requests after this 7 day period will not be encouraged.
**We reserve the right to refuse any returns if we determine that the merchandise does not qualify for a return.
***Refunds are strictly not allowed on sale items.
Still have questions, concerns, or need to get in touch?
